Engineering of a Genre-Based Method for Developing Electronic Document Management: The Consultant’s Viewpoint
نویسندگان
چکیده
Electronic document management (EDM) relates to several modern information technologies. Little research on methods for practical development of EDM exists. Such method, based on the genre theory of organizational communication, was adopted by a team of EDM consultants who used and engineered it further along with their customer cases for developing EDM systems. These experiences were gathered and analyzed following the principles of qualitative content analysis. The results imply that the genre-based development approach provides a practical and communicative conceptual basis for identifying requirements for EDM and developing EDM systems in collaboration with a wide assembly of stakeholders. The study points also suggestions for the method engineering research in general.
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